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Health Care Opens Up
November 29, 2013 Editor 0
An article in the Huffington Post website noted that open innovation is not new, but it is relatively new to health care, igniting a broad cross-section of challenges, hackathons, and competitions that seek to identify breakthrough solutions to solve for our health and our health care. By applying the best practices of the leading tech […]
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When You’re Innovating, Think Inside the Box
October 9, 2013 Editor 0
A company noticed a strange anomaly: One of its manufacturing plants had a significantly lower scrap rate. That little finding and its consequences illustrate a point that managers often overlook in their search for innovation: Sometimes it’s better to think inside the box. Companies spend a lot of time and effort trying to adapt ideas […]
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Let Your Customers Streamline Your Business
September 9, 2013 Editor 0
This post was coauthored by Lisa Bodell. Customers appreciate simplicity. In fact, a number of recent studies have shown that it’s key to their loyalty and satisfaction. CEB reported in HBR last year that the most important factor in creating customer “stickiness” was “decision simplicity,” i.e. the ease of getting credible information in the midst […]
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