Consumers’ Creative Talent: Which Characteristics Qualify Consumers for Open Innovation Projects? An Exploration of Asymmetrical Effects
August 21, 2012 Editor 0
Virtual customer integration and open innovation are considered as appropriate means to improve the success of new product development. However, only when consumers are qualified and motivated to contribute promising ideas and relevant know-how they are able to add value to a producer’s innovation process. In this study, we explore the symmetric and asymmetric impact of various creativity components on consumers’ idea generation, concept development, or prototype building abilities as well as interest in co-creation projects. Our results show that creativity components are of different importance.
While some characteristics are needed above certain thresholds to successfully accomplish a certain development task, exceeding those does not necessarily lead to better outputs. Other characteristics improve the creative output only if they exceed specific levels.
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- Customer Integration in B2B Open Innovation
- Two Different Perspectives on Open Innovation – Libre versus Control
- Should customers be closed out of Open Innovation?
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