Knowledge Sharing: Influences of Trust, Commitment and Cost
July 21, 2012 Editor 0
Purpose – To examine the influence of perceived cost of sharing knowledge and affective trust in colleagues on the relationship between affective commitment and knowledge-sharing.
Design/methodology/approach – Survey to 496 employees from 15 organizations across 10 industries.
Findings – Affective trust in colleagues moderates the relationship between affective commitment and knowledge sharing and the relationship between cost of knowledge sharing and knowledge sharing. Research limitations/implications – Future researchers should operationalize the perceived cost of knowledge sharing construct to include other potential group barriers; for instance, politics and organizational barriers, for instance, management commitment and lack of trust.
Practical implications – The findings of this study suggest that employees who value social relationships and social resources tend to view knowledge as a collectively owned commodity. As such, their knowledge sharing behavior reflects the model of reciprocal social exchanges.
Originality/value – This research bridges the gap between the literature on knowledge sharing, perceived cost of knowledge sharing, affective organizational commitment and trust in a single model.
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Categories: Knowledge Management
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